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ACCESS
You will find a set of keys on your desks (trellidor, glass door & bathroom). You will only need these if you are opening or closing the studio.
To access the office once it is already open, use the keypad and type in the code. Your manager will ensure you receive this.
WORK HOURS
08:00 to 17:00 (8 hour work day, with 1 hour break)
08:00 to 16:30 (8 hour work day, with 30 min break)
07:30 to 16:30 (8 hour work day, with 1 hour break)
07:30 to 16:00 (8 hours work day, with 30 min break)
Brand Candy “closes” at 3pm on Fridays for Tribal Council
Parking
Parking can be found at the back of Stretta Cafe, the Old Main Road side entrance, outside the Post Office, or the basement parking by Battery Power Zone.
No parking in front of Checkers; a R250 fine will be imposed by The Colony Centre if not adhered to.
DRESS CODE
Although we keep things pretty laid back we still want to look our very best, so smart/casual on a normal day but if we are meeting with clients, we encourage less casual and more smart! (Hair, makeup and heels)
THE STUDIO
We love our open plan space, its part of the reason we’re able to create and deliver magic!
THE SET UP
What you can expect:
- A Mac or MacBook with a 2nd screen, mouse & keyboard.
- Brand Candy diary & pen.
What you should bring:
- Stationery you prefer to use (notebook, pens, flip file, etc.
- Breakfast/lunch.
- Plenty of snacks to fill out desk drawer.
- Earphones if you struggle to focus.
DESK THINGS
We love our open-plan space; it’s part of the reason we’re able to create and deliver magic! It’s also super impressive for our clients to see where it all happens! So, we need to keep it tidy – for our team and poor clients! Some basic tips:
- Keep the clutter in your draw.
- Take dirty plates, cups and glasses to the kitchen and wash up.
- If your bin is overflowing, empty it.
- Blankets and hot water bottles aren’t a vibe, please don’t bring these to work.
- We encourage you to make your space your own, but keep it appropriate.
OPEN PLAN OFFICE
In the same way that your team members are asked to do, please be mindful of noise levels (voices & music) in the office. We are a fun, creative agency, but there are often meetings or phone calls in progress and we’d appreciate it if you could be mindful of this.
Please take personal conversations or phone calls out of the office or into a boardroom.
BATHROOM
The bathroom can be found at the end of the corridor, as you leave the office main door, to the right.
HYDRATION & CAFFEINE
You are welcome to anything you’d like to drink (tea, coffee, rooibos, water etc).
There is a monthly roster for the coffee and water machine. You will be selected for either one within the month.
Coffee: At the end of the day, clean the machine thoroughly on your assigned day. Additionally, on your cleaning day, please ensure the milk is replenished for the following day
Water: In the morning, please ensure both containers are filled up. If the water runs out during the day, please refill.
LUNCH BREAKS
Your 30-minute or 1-hour break is mandatory and must be taken during the workday (not at the start or end of the day). This break includes all time spent away from your desk, such as lunch, smoking/vaping, or running errands.
If you’d like to take an extended lunch break, this must be discussed and approved by your manager in advance. Any additional time taken must be made up at the end of the same day, from the office. This ensures fairness across the company.
HOUSE RULES
We love our open plan space, its part of the reason we’re able to create and deliver magic!
THE TELEPHONE
When the phone rings and Sydne, our studio coordinator, is not around, please answer the phone with: “Thank you for calling Brand Candy. [Your name] speaking. How may I help you?”
THE FRONT DOOR
If a client arrives at the door and you are the first to welcome them in, please do the following:
- Seat them in reception area
- Ask who they are here to see
- Offer them a beverage (coffee, team or water)
- Let them know the person they are here to see will be with them shortly and so will their beverage
- Notify the person they are here to see that they have arrived
- Place beverage order with Sydne or serve the client yourself
THE KITCHEN
You are welcome to use the microwave, the fridges, cutlery and crockery.
The kitchen is open plan. Please wash your dishes once you’ve used them, and be mindful of the state you leave the kitchen in.
BINS
Desk bins: Paper, plastic, clippings etc. (No food items of anything that will produce a smell)
Kitchen bin: Left over food, or food containers (anything that has the potential to smell bad can be disposed of using the kitchen bin).
Can bin: Cans only.
Need a sick day or running late?
A phone call to be made to your manager by 7am. No WhatsApp/SMS/Hangouts/Email etc.
If you are not able to reach your manager, please make a phone call to another manager, alternatively one of the directors.
TRIBAL COUNCIL
Every Friday at 15:00 sharp, we wrap up work and spend the final hour together as a team, with snacks and drinks provided. This is mandatory team-building time, and attendance is required. Participation contributes to your KPI performance.
If you are unable to attend, you must be excused by your manager earlier in the day.